24 оператори в Європі підписали спільну заяву про скоординовані зусилля щодо встановлення і забезпечення стабільності доступного або безкоштовного роумінгу та міжнародних дзвінків між ЄС та Україною.
Останнє редагування:
Безкоштовний роумінг в Європі вже скоро
- Автор теми Дюрі-бачі
- Дата створення
1
The Russian war against Ukraine has disrupted the lives of millions of Ukrainians. An estimated 4,2
million refugees have left Ukraine to neighbouring countries, from where they are progressively
moving also to other European Union countries. In the face of this immediate and growing
humanitarian crisis, EU and Ukrainian operators share the conviction that Ukrainian refugees should
continue to have affordable accessto connectivity to stay in touch with family and friends and to access
the Internet and reliable sources of information.
The signatories of this Joint Statement have taken, as of the first days of this crisis, many different
actions to help ensure connectivity across the board. EU operators have distributed and will continue
distributing millions of SIM cards free of charge to allow Ukrainians to stay connected in the EU.
Furthermore, EU operators have offered free or heavily discounted international calls and SMS to
Ukraine, have enabled free outbound roaming for EU customersin Ukraine, have provided connectivity
and charging at central points where refugees gather, have offered donation of essential equipment
to Ukrainian operators and maintained essential international connection nodes. In parallel, Ukrainian
operators continue to keep the connectivity within Ukraine functioning, despite military aggressions.
From the early days of this crisis, Ukrainian operators also ensured resilience of their networks within
the country and offered free roaming to Ukrainian people that fled the war.
In light of this devastating war, the signatories of this Joint Statement from the EU side stand in full
solidarity with Ukraine and the Ukrainian people. Recognising the importance of connectivity, in
particular in times of crisis and under these exceptional circumstances, EU and Ukrainian operators
stand ready to continue making these unprecedented voluntary efforts to alleviate the consequences
of the humanitarian crisis by providing connectivity support on a collaborative basis to those fleeing
their home to safety in the European Union. At the same time, the Ukrainian signatories of this Joint
Statement commit to pass on the full benefits of the voluntary measures applied by their EU
counterparts to Ukrainian end users.
In this context, the signatories underline that, for EU operatorsfree or heavily discounted international
calls to Ukraine can be very costly, and so can free international calls for Ukrainian operators to EU
countries, due to high unregulated international termination fees charged at wholesale level. At the
same time, the Ukrainian operators, operating under war conditions have limited other revenue
sources to maintain their networks and services, and are exposed to growing wholesale roaming out-
payments for their subscribers now displaced to the EU.
The signatories of this Joint Statement seek to ensure that parties work to establish a coordinated
approach involving efforts on both sides, facilitated by BEREC and the Ukrainian National Regulatory
Authority NCEC. Operators in EU and Ukraine, including those providing transit where relevant, would
agree to voluntarily and bilaterally lower wholesale roaming charges and lower the wholesale charges
for terminating international calls through commercial agreements, to enable the sustained provision
of affordable connectivity to refugees from Ukraine. That coordinated approach would minimise
additional costs for both EU and Ukrainian operators, while enabling each to cover their respective
costs, in order to enable as best possible communication for those fleeing the horrors of war. In this
respect, it is important that operators on both sides of the border do their utmost to ensure that
charges for Ukrainian consumers are kept at the minimum.
The Russian war against Ukraine has disrupted the lives of millions of Ukrainians. An estimated 4,2
million refugees have left Ukraine to neighbouring countries, from where they are progressively
moving also to other European Union countries. In the face of this immediate and growing
humanitarian crisis, EU and Ukrainian operators share the conviction that Ukrainian refugees should
continue to have affordable accessto connectivity to stay in touch with family and friends and to access
the Internet and reliable sources of information.
The signatories of this Joint Statement have taken, as of the first days of this crisis, many different
actions to help ensure connectivity across the board. EU operators have distributed and will continue
distributing millions of SIM cards free of charge to allow Ukrainians to stay connected in the EU.
Furthermore, EU operators have offered free or heavily discounted international calls and SMS to
Ukraine, have enabled free outbound roaming for EU customersin Ukraine, have provided connectivity
and charging at central points where refugees gather, have offered donation of essential equipment
to Ukrainian operators and maintained essential international connection nodes. In parallel, Ukrainian
operators continue to keep the connectivity within Ukraine functioning, despite military aggressions.
From the early days of this crisis, Ukrainian operators also ensured resilience of their networks within
the country and offered free roaming to Ukrainian people that fled the war.
In light of this devastating war, the signatories of this Joint Statement from the EU side stand in full
solidarity with Ukraine and the Ukrainian people. Recognising the importance of connectivity, in
particular in times of crisis and under these exceptional circumstances, EU and Ukrainian operators
stand ready to continue making these unprecedented voluntary efforts to alleviate the consequences
of the humanitarian crisis by providing connectivity support on a collaborative basis to those fleeing
their home to safety in the European Union. At the same time, the Ukrainian signatories of this Joint
Statement commit to pass on the full benefits of the voluntary measures applied by their EU
counterparts to Ukrainian end users.
In this context, the signatories underline that, for EU operatorsfree or heavily discounted international
calls to Ukraine can be very costly, and so can free international calls for Ukrainian operators to EU
countries, due to high unregulated international termination fees charged at wholesale level. At the
same time, the Ukrainian operators, operating under war conditions have limited other revenue
sources to maintain their networks and services, and are exposed to growing wholesale roaming out-
payments for their subscribers now displaced to the EU.
The signatories of this Joint Statement seek to ensure that parties work to establish a coordinated
approach involving efforts on both sides, facilitated by BEREC and the Ukrainian National Regulatory
Authority NCEC. Operators in EU and Ukraine, including those providing transit where relevant, would
agree to voluntarily and bilaterally lower wholesale roaming charges and lower the wholesale charges
for terminating international calls through commercial agreements, to enable the sustained provision
of affordable connectivity to refugees from Ukraine. That coordinated approach would minimise
additional costs for both EU and Ukrainian operators, while enabling each to cover their respective
costs, in order to enable as best possible communication for those fleeing the horrors of war. In this
respect, it is important that operators on both sides of the border do their utmost to ensure that
charges for Ukrainian consumers are kept at the minimum.
2
For this coordinated approach to be efficient, as many EU and Ukrainian operators as possible, should
be part of this joint initiative. This Joint Statement remains open for all operators willing to sign at any
time in solidarity with Ukraine.
Facing this emergency situation and with the common aim of solidarity to ensure that Ukrainians
seeking refuge can communicate freely
- the EU operators, signatories of this Joint Statement, intend to:
Reduce wholesale roaming charges and termination rates:
➢ To enable affordable roaming to be offered by Ukrainian operators at retail level, we
commit to reductions of wholesale roaming charges towards at most a level allowing to
cover the costs of providing the roaming service, taking as a benchmark the wholesale
maximum rates defined in Regulation (EU) 531/2012. We, in turn, count on Ukrainian
operators to transfer these benefits to their end-users roaming in the EU.
➢ To enable the continued provision of affordable international calls at retail level to Ukraine
by EU operators and from Ukraine to EU by Ukrainian operators, we commit, as part of a
coordinated approach, to reduce termination rates for calls originated by Ukrainian
numbers towards the rates applied for calls originated by EU numbers to other EU
numbers. This reduction should apply both to International calls from Ukraine to (i) EU
numbers and (ii) Ukrainian SIM cards roaming on an EU network.
➢ Pass on the full benefits of the reduction of termination rates by Ukrainian operators to
customers calling from the EU to Ukraine.
- on their part, Ukrainian operators, signatories of this Joint Statement, in response to measures
undertaken by EU operators, intend to:
➢ Gradually reduce international termination rates for calls to Ukraine originated by EU
numbers and calls to Ukraine originated by Ukrainian numbersroaming in the EU, towards
the levels allowing EU operators to offer reduced wholesale roaming charges and
affordable international calls to end users calling Ukraine, bearing in mind the rates as
defined in Commission Delegated Regulation (EU) 2021/654 and the need for Ukrainian
operators to continue offering their services on a sustainable basis.
➢ Pass on the full benefits of the reduction of wholesale roaming charges by EU operators to
customers roaming in the EU.
- EU and Ukrainian operators intend to operate in good faith, in line with the spirit of this Joint
Statement, to prevent fraud, reciprocally providing information on possible violations and agreeing
on conditions for the possibilities to exceptionally limit/suspend traffic.
- The agreed commitments in this Joint Statement are without prejudice to more favourable terms
offered by individual operators or negotiated commercially between individual operators, or to
further voluntary initiatives taken by operators in favour of end users from Ukraine. Similarly, it
should be recognised that these significant industry-led collaborative efforts are of an exceptional
nature and do not constitute a precedent. Further, for the avoidance of doubt, existing individual.
3
agreements shall remain valid and, unless voluntarily amended in the framework of these joint
efforts (as defined in this Joint Statement) by the respective parties, remain unaffected.
- This Joint Statement applies for three months as from today, and will then be reviewed to take
into account the fast changing situation, its humanitarian objective and whether other longer-
term measures by public authorities and/or industry are more adequate. This is without prejudice
to the duration of commercial agreements based on this statement, which are generally intended
for a minimum period of one month and renewable.
For this coordinated approach to be efficient, as many EU and Ukrainian operators as possible, should
be part of this joint initiative. This Joint Statement remains open for all operators willing to sign at any
time in solidarity with Ukraine.
Facing this emergency situation and with the common aim of solidarity to ensure that Ukrainians
seeking refuge can communicate freely
- the EU operators, signatories of this Joint Statement, intend to:
Reduce wholesale roaming charges and termination rates:
➢ To enable affordable roaming to be offered by Ukrainian operators at retail level, we
commit to reductions of wholesale roaming charges towards at most a level allowing to
cover the costs of providing the roaming service, taking as a benchmark the wholesale
maximum rates defined in Regulation (EU) 531/2012. We, in turn, count on Ukrainian
operators to transfer these benefits to their end-users roaming in the EU.
➢ To enable the continued provision of affordable international calls at retail level to Ukraine
by EU operators and from Ukraine to EU by Ukrainian operators, we commit, as part of a
coordinated approach, to reduce termination rates for calls originated by Ukrainian
numbers towards the rates applied for calls originated by EU numbers to other EU
numbers. This reduction should apply both to International calls from Ukraine to (i) EU
numbers and (ii) Ukrainian SIM cards roaming on an EU network.
➢ Pass on the full benefits of the reduction of termination rates by Ukrainian operators to
customers calling from the EU to Ukraine.
- on their part, Ukrainian operators, signatories of this Joint Statement, in response to measures
undertaken by EU operators, intend to:
➢ Gradually reduce international termination rates for calls to Ukraine originated by EU
numbers and calls to Ukraine originated by Ukrainian numbersroaming in the EU, towards
the levels allowing EU operators to offer reduced wholesale roaming charges and
affordable international calls to end users calling Ukraine, bearing in mind the rates as
defined in Commission Delegated Regulation (EU) 2021/654 and the need for Ukrainian
operators to continue offering their services on a sustainable basis.
➢ Pass on the full benefits of the reduction of wholesale roaming charges by EU operators to
customers roaming in the EU.
- EU and Ukrainian operators intend to operate in good faith, in line with the spirit of this Joint
Statement, to prevent fraud, reciprocally providing information on possible violations and agreeing
on conditions for the possibilities to exceptionally limit/suspend traffic.
- The agreed commitments in this Joint Statement are without prejudice to more favourable terms
offered by individual operators or negotiated commercially between individual operators, or to
further voluntary initiatives taken by operators in favour of end users from Ukraine. Similarly, it
should be recognised that these significant industry-led collaborative efforts are of an exceptional
nature and do not constitute a precedent. Further, for the avoidance of doubt, existing individual.
3
agreements shall remain valid and, unless voluntarily amended in the framework of these joint
efforts (as defined in this Joint Statement) by the respective parties, remain unaffected.
- This Joint Statement applies for three months as from today, and will then be reviewed to take
into account the fast changing situation, its humanitarian objective and whether other longer-
term measures by public authorities and/or industry are more adequate. This is without prejudice
to the duration of commercial agreements based on this statement, which are generally intended
for a minimum period of one month and renewable.
Lawyer
Харьков, Украина
Интересно, как долго с момента запуска льготных договоренностей наши операторы будут все так же драть втридорога? Куча европейских операторов сделали бесплатные либо дешёвые звонки в Украину и льготные сим-карты раздают для беженцев. Но только не Киевстар...
У КС роуминг как дома. На основании 2х сторонних договоренностей с каждым оператором. О чем вы вообще? У вас лично втридорога дерет?
У двух других подобное уже есть? Пока не слышал. Может после этих заявлений и появится, а может и нет.
Только в 9 странах.
А кто вам должен сказать? Сайт оператора и читаем.
Вф 60мин, 400 мб в 27 странах
Лс 5гб в 30 странах/1 гб, 10 мин в 5 странах.
Lawyer
Харьков, Украина
У меня лично втридорога. Либо идеальный роуминг предлагает за 250 грн подключить.
У меня файл не открывается почему то. Там приведен список операторов ЕС которые присоединились к заявлению? Мнение такое что это как раз те 9 стран в которых удалось договориться КС, возможно будет пару новых. В любом случае те условия которые предлагает КС лучше по наполнению чем у ЛС, ВФ. И уж точно лучше чем на локальном рынке принимающего оператора, где АРПУ в разы выше. Маленьким неудобством - перейти на тариф из новой линейки модно пренебречь. Мое мнение.
К заявлению? Вы серьезно? Не понятно когда и кто присоединиться, и по каким тарифам.
А Дюрі-бачі, просто решил сделать хайп на названии своей темы.
А наши операторы сами себе пробили чтобы сделать льготные условия.
Ну что за бред? На киевстаре нужно сменить тариф, те что дорогущие, последней линейки, да оплатить АП. А у других бесплатно.
И 9 стран лучше чем 27/30 ?
Вам шашечки или ехать?©
Судя по плачу Ярославны из толпы, то шашечки важнее. Не нравятся условия роуминга, берите местную карту (часто бесплатно) и пользуйтесь. У вас что поныть больше не на что в наших условиях?
Больше нечего сказать, кроме продвижения платить АП киевстару за 9 стран, вместо бесплатно в 27/30 стран?Вам шашечки или ехать?©
Судя по плачу Ярославны из толпы, то шашечки важнее. Не нравятся условия роуминга, берите местную карту (часто бесплатно) и пользуйтесь. У вас что поныть больше не на что в наших условиях?
А вы сударь точно беженец, которому нужна стабильная связь с родными из того места где вы остановились или может все таки желание колесить с ХАЛЯВНЫМ (никак иначе конечно) роумингом по всем 27 странам продиктована другими причинами? Если бы первое, вы бы не быковали (именно так читается ваше "як мед так і ложкою"). А если второе, у меня плохие новости, оператор кроме сервиса за установленную цену давать вам ничего не должен. То что он делает в наше непростое время, в том числе в ущерб своему бизнесу, как минимум достаточно. А вам бы вернуться в реальность как нибудь.
Lawyer
Харьков, Украина
Хорошо, что сотрудников, принимающих решения, с таким мышлением в офисах европейских операторов нет и плохо, что такие есть у нас. Но ничего, если таки доживём до ЕС - проведут взрослые дяди и для здешних туземцев ОКД - кто чего должен.
protoss
Ен таро Адун!
Доступний роумінг vodafone - 10 Гб, 250+50 хв, 100 SMS. 1 раз на місяць безкоштовно.
protoss
Ен таро Адун!
Роумінг як вдома Київстар. 5/15 Гб, 100/500 хв. безкоштовно, в нових тарифах.
protoss
Ен таро Адун!
protoss
Ен таро Адун!
І ще пакетні Гігабайти можна використовувати в 31 країні. lifecell
- Реєстрація
- 31.03.12
ех.... Канади немає....
а то тут гігабайти золоті.....
protoss
Ен таро Адун!
Канада - це не Європаех.... Канади немає....