We are really sorry to hear that you are having issues adding a bank account for withdrawal, we know that this may cause an inconvenience to you and we want to help you to add a new bank account, to do this you will just need to follow these simple steps:
- Sign in to Payoneer.
- Click Banks & cards on the left panel and then click Add bank account.
- Choose the type of bank account you want to add:
- To add a new bank account for withdrawal, select the Bank accounts for withdrawal tab.
- To add a new recipient bank account for paying recipients that are not Payoneer customers, select the Recipient bank accounts tab.
- Select Add bank account.
- Follow the on-screen instructions to add the bank account details.
For Individual accounts: The account holder name must match the name on your Payoneer account.
For Company accounts: The account holder name much match the company name on your Payoneer account.
Note: If you are adding a recipient bank account, you will be asked to provide recipient contact details. Please ensure that this information is accurate, as incorrect information can delay Payoneer approval of the bank account.
- Once you submit the details, we’ll review them. It usually takes up to 3 business days. Watch your email for confirmation that the bank account has been approved.
If you signed up to Payoneer via one of our mass payout partners and are receiving payments directly to the bank account you signed up with, you cannot change the account to which you receive your payments by adding a new bank account for withdrawal. In this case please let us know that you would like to change this type of details and we will assist you.
If you have any other questions, do not hesitate to contact us back, it will always be a pleasure to assist you.